About Us

Frequently Asked Questions

What is consignment? and how do I go about it?

Are you tired of the frustrating experience of dealing with scammers and time-wasters on platforms like Facebook and Gumtree? Are you in search of a way to reach the widest possible audience and secure the best return for your watch effortlessly? Consider Consignment! It's like having your very own dedicated sales team tirelessly working round the clock to find the perfect buyer for your watch.

Unlike a standard outright sale where profit is derived from the mark-up between acquisition and selling price, we earn a modest commission from the sale.

Unlike many watch dealers, we here at Wrist Works believe every situation is unique.

We work out our commissions with the client on a CASE BY CASE basis.

It's important to note that while your watch is in our care, it is fully protected by our comprehensive stock insurance, providing coverage against potential risks such as theft, fire, and more. We'll also handle the cost of shipping your watch if it doesn't sell within 90 days.

If, for any reason, your watch remains unsold after 90 days, you have the right to request its return or opt for an extension of the consignment contract.

Please be aware that Consignment is a binding contract between the consigner and the consignee. This means you cannot accept offers or sell your watch while it is in our possession, nor can you refuse a sale once it is under our care. You are also unable to recall the watch unless the 90 days has passed. Upon the successful sale of your watch, we will promptly send the proceeds to you through your preferred payment method, minus our specified commission, within 48 hours of receiving the funds. For more detailed information, please review our complete Terms and Conditions.

How do I sell you my watch?

Selling your watch has never been more convenient! Here's a step-by-step guide to the process:

1. Choose Your Path: Outright Sale or Consignment

First, decide whether you prefer an outright sale for a quicker transaction or consignment for potentially greater returns. Fill out our form, providing us with as many details as possible about your watch. This information helps us offer you a transparent and fair valuation for your timepiece.

2. Swift Response

After you've submitted the form, we'll make it a priority to get back to you within 48 hours.

3. Transparent Pricing

Our commitment to fairness means we'll engage with you to agree on a selling price that reflects the true value of your watch. Our team will communicate with you openly, so you know precisely what we are willing to pay and what we anticipate selling your watch for.

4. Hassle-Free Shipping

It's time to send us your watch, or if you prefer, meet us in person, the best part is that we'll cover the shipping costs. Rest assured, while your watch is in our custody, it is fully protected by our comprehensive inventory insurance.

5. Payment Process

Upon arrival of your watch, we will authenticate it and confirm its condition. Following authentication, we'll initiate the payment process via a bank transfer or your preferred payment method. Please note that authentications are conducted during weekday hours, from 8 am to 4 pm. While we endeavor to complete all authentications and assessments within 48 hours, occasional delays may occur. Your trust and confidence in the process are our utmost priorities.

Are all of your watches authentic?

Yes, all of our watches are pre checked by our watchmaker partner

Do you provide a warranty with your products?

As a second hand dealer we do not provide warranties on our products, however we stand by our products and are happy to help if any issues arise with your timepiece that are unexpected. 

Do you accept trades?

Yes, we accept trades at WHOLESALE prices. However acceptance of a trade is up to our discretion.

Am I able to meet in person to purchase a watch?

Absolutely! We are a Perth based dealer and are happy to meet in person at an agreed location. (Perth Only)

What Payment options are there?

As of current, We only accept bank transfer and Cash 

Do You provide shipping?

Yes, we provide Express shipping country-wide.

Currently we are only operational in Australia.

How can I contact you?

All enquiries can be forwarded to sales@wristworks.com.au or feel free to give me a call/text on 0408 000 942.